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Community Resource Links

Crisis Support

Hôtel-Dieu Grace Healthcare’s (HDGH) Community Crisis Centre of Windsor-Essex County provides crisis response services to individuals 16 years of age and older who are experiencing a mental illness and/or psychosocial crisis.

Mental Health Emergency Banner

24/7 Health Care Advice

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Connect with a registered Nurse 24/7 for secure, confidential, safe, and high-quality health advice to help guide your care and avoid unnecessary visits to the emergency room.

For information and links to other support services visit: https://health811.ontario.ca/

211 Southwest: Information and Referral Services

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211 provides free, confidential, multilingual access to information and referrals to the full range of community, social, health and government services. 211’s Certified Community Resource Specialists assess each person’s needs and connect them to the best available resources.

Through 211 you can access the following publicly funded, not-for-profit or sliding fee-based services:

  • Health and Mental Health
  • Newcomer and Immigrant Services
  • Food Bank and Meal Programs
  • Housing, Shelters and Utility Help
  • Seniors’ services and Home Care
  • Government Programs and Services
  • Parenting and Family Programs
  • Disability Support and More

211 provides free, confidential, multilingual access to information and referrals to the full range of community, social, health and government services. 211’s Certified Community Resource Specialists assess each person’s needs and connect them to the best available resources.

Through 211 you can access the following publicly funded, not-for-profit or sliding fee-based services:

Caregiver Resources

Caregivers and care partners support their loved ones’ health and wellbeing. The Mental Health and Addictions Network started this webpage to house resources for caregivers all in one place. The resources are from local, provincial, and national organizations. Feedback from multiple Patient, Family, and Caregiver Advisors, and subject matter experts was used to create the version it is today. Click Here to access more information.

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Health Card Renewal

To renew your health card or replace your health card, visit your local Service Ontario location. Ensure that you bring the proper documentation.

  • Your current health card
  • Your completed health card renewal form
  • Three original documents, one from each listed on the Ontario health Insurance Plan.

Online renewal eligibility:

You may be able to renew your health card online if you have:

  • A valid Ontario photo health care that
    • Will expire within 90 days, or expired on or after December 1, 2019 and
    • Has an up-to-date photo and signature
    • Has an up-to-date address with Service Ontario
      • You cannot renew your health card online within 90 days of changing your address with Service Ontario
    • A valid driver’s licence that
      • Is not suspended, cancelled, or expired
      • Does not require a test
      • Has an up-to-date photo and signature
      • Has an up-to-date address with Service Ontario
    • A valid Ontario photo Card (not expired or cancelled)

If you are between 75 and 80, you have to renew your health card in-person at your nearest Service Ontario centre to take a new photo. If you are 80 or older, you can also renew your health card by mail. Learn more about health care renewals for seniors over 80, by clicking here.

Looking to replace, cancel or change information on your health card?

Click Here

Local Hospitals

Windsor Regional Hospital Ouellette Campus:
1030 Ouellette Ave
Windsor, ON N9A 1E1
Emergency Room: open 24 hours
(519) 254-5577

Windsor Regional Hospital Metropolitan Campus:
1995 Lens Ave
Windsor, ON N8W 1L9
Emergency Room: open 24 hours
(519) 254 5577

Hôtel-Dieu Grace Healthcare:
1453 Prince Rd
Windsor, ON N9C 3Z3
Open 24 hours
(519) 257-5111

Local Med Labs (Windsor)

Windsor – Main
1428 Ouellette Ave., Suite 310
Windsor, ON N8X 1K4
Mon – Fri: 7am – 6pm
Saturday: 7:30am – 3pm

Windsor
2224 Walker Road, Suite 160 (1st Floor)
(at Tecumseh)
Mon – Fri: 8am – 4pm

Windsor Professional Centre
2462 Howard Ave., Suite 132
Windsor, ON N8X 3V6
Mon – Fri 8am – 4pm

Local Med Labs (Essex County)

Amherstburg
503 Sandwich Street South
Amherstburg, ON N9V 3G5
Mon – Fri: 8am – 4pm

LaSalle
5841 Malden Road,
LaSalle, ON N8H 1N8
Mon – Fri: 7am – 4pm
Saturday: 9am – 1pm

Tecumseh Medical Centre
13278 Tecumseh Road East, Suite 105
Tecumseh, ON N8N 3T6
Mon – Fri: 7am – 6pm
Saturday: 7:30am – 3pm
Sunday: 8am – 3:30pm

Visit Medical Laboratories of Windsor’s website for test preparation instructions, holiday closures, wait time information and test result instructions.

www.medlabsofwindsor.com