We are committed to listening, learning, and responding to your complaints, suggestion or compliments as we strive to provide the highest quality health care in a welcoming and supportive environment. We are here for you and want you to be satisfied with your care.

If you are an existing patient and have a complaint, suggestion or compliment you’d like to make us aware of and/or resolve, there are some options for you to consider:

For complaints and disputes, we encourage you to first speak with your provider first to address your concerns. An appointment can be booked with reception for this purpose. The relationship between a providers and patient is important and relies on transparency and trust.

Note: the WFHT collects this information using third-party software, and by completion of your submission you are consenting to using and sharing your personal information through this third-party solution.